Who is responsible for your information?
The organisation operating this commercial cleaning service is responsible for deciding how enquiry information is used. You can contact us about privacy at enquire@bristol-cleaning.com. Lovable provides the website and enquiry storage, and Slack receives enquiry notifications. This policy distinguishes that identifiable information from the separate visitor-counting service.
Do not put sensitive personal information into a quote message.
What does the quote form collect and why?
The form asks for your name, business name, email, contact number, site type, postcode, approximate size, cleaning frequency and message. We use these details to assess and respond to your enquiry. Some fields are required; size and message provide additional context. No account creation is required to send a cleaning enquiry.
Who receives enquiry data and how long is it kept?
Lovable Cloud stores the enquiry record, and Slack handles the notification within the connected workspace. Authorised personnel responsible for enquiries may use those details to respond. We keep enquiry details only for as long as needed to respond and manage any resulting work. You can ask us to delete your enquiry at any time by emailing enquire@bristol-cleaning.com.
What does the browser store and what does Google receive?
The cookie banner saves your Accept or Reject choice in browser local storage under ccb-cookie-consent. That preference has no automatic expiry in the current implementation. To choose again, use the reset control below; it clears the saved preference and reloads the page to show the banner. If you accept, Google Analytics 4 records the pages you visit, enquiry form submissions and clicks on buttons and links. If you reject, it is not loaded.
What rights and complaint options are available?
Depending on the circumstances and applicable UK data-protection law, you may request access, correction, erasure, restriction or portability of personal data, and may object to certain processing. Where consent is the basis, it can be withdrawn. Some rights have conditions or exceptions; we should explain any applicable limit when responding.
You can complain to the Information Commissioner’s Office if you are concerned about the handling of your personal data. To exercise any of your rights, email enquire@bristol-cleaning.com.